All sales are final. We allow store credit within 7 days of returning the product back to TRANSNOMADICA HQ.
Please email us at firstname.lastname@example.org
Shipping prices are calculated at checkout based on individual order weight. All shipping services will provide a tracking number and full insurance. If multiple orders are placed on the same account going to the same address the orders may be combined.
Orders are picked up by all shipping carriers Monday - Friday only, any orders that come in on Saturday or Sunday will be fulfilled and shipped on Monday.
Shipping prices are calculated at checkout based on individual order weight. All orders have 48 hours handing time before it ships from our warehouse. Orders are picked up Monday - Friday, any orders that come in on Saturday or Sunday will be fulfilled and shipped on Monday.
Please note we are closed on all major US holidays, all orders will be shipped the following business day. If your order is urgent please send an email with your request and we will try to accommodate you.
Customs & Duties
Please be aware that all international orders may be subject to additional duties, brokerage, or customs fees.
Delays in customs are possible with every international order, which may affect delivery arrival times. TRANSNOMADICA has no control over customs fees or delays. You may contact your local customs office to determine customs costs and delivery estimations.
Tracking your order
Please allow at least one business day after your order is shipped for the tracking information to appear online. If the tracking information does not update online please contact us at email@example.com so that we can assist you further.
If the tracking information states that your package was delivered, but you have not received it, please contact us at firstname.lastname@example.org.
If your package is not successfully delivered and is sent back to TRANSNOMADICA by the courier, we will contact you to provide the option of reshipment of the merchandise for a shipping fee. The original shipping fee is not refundable or transferrable.